The world is moving rapidly. The way we are communicating is
changing, and the second I press 'publish' on this, the first of my
long-form blog posts, it will be out of date. It's an exciting time to
be in the field of web marketing because it gives me a front row seat
to the evolution of human communication and a world shrinking faster
than we can comprehend.
So it's not surprising to me that the vlog entry I posted just ten short months ago, "Social Media Breakfast,"
is already in desperate need of an update. The video is all about the
concept of lifestreaming, though ironically, the term doesn't appear
anywhere in the video.
In it, I talk about what I saw as a
problem with the current state of social media. That by broadcasting
your status updates (and other content) via multiple services, you have
essentially saved the same piece of data in multiple locations. Any
developer will tell you this is a huge no-no in database architecture,
and it's no less of a problem in social media.
Let's
look at a concrete example of this problem. When this blog post is
complete, its title and a link to its page on carousel30.com will be
posted on Twitter and Facebook. Let's say a reader, "John," sees it in
his Facebook News Feed and clicks the link. He reads the post, and
decides to comment by logging in at the bottom of the page using
Facebook connect. Fantastic.
But then! Reader "Jane" sees the
post on Twitter, and chooses to leave her comment via an @carousel30
reply. It just so happens that Jane's comment was exactly the sort of
thing John would have loved. In fact, if he'd seen it, he would have
been inspired to write a novel, which a young man would one day read,
and would in turn inspire him to ultimately bring about world peace.
What? Am I the only one who liked "Lady In The Water?"
Perhaps
my example is a little...dramatic. But it illustrates the point. The
concept of a lifestream should be a singular one, but currently we are
only approximating a singular existence with multiple "twin" posts.
Twitter users can tap into my lifestream using Twitter, Facebook users
with Facebook, and so on, but when each group has their own set of
comments, that's when things get messy.
At the end of the video,
I had no answers to this problem. But today, on this very post, part of
the problem has been overcome. From our example earlier, John posted
his comment by logging in with Facebook Connect. This allows the
comment to "live" on the blog page whether it's left by Twitter or
Facebook--but there's currently nothing stopping anyone from doing as
Jane did in the example, posting an @carousel30 reply without using the
interface at the bottom of the post that would tie her reply to the
blog page.
What
we're left with now is a system that makes it harder to follow the
thread of communication, not easier. But what I have is a theory of
what the answer to all this may be.
What I believe may happen in
years to come is that each of these types of posts we make: videos,
images, 140-character status updates, and blog posts such as this, will
all become a protocol, like email, instant message, or RSS that anyone
can tap into, using any social media site that conforms to a set of
protocols. A status message posted from Facebook will show up for
Twitter users, not because a twin post has been created on Twitter, but
because they are each displaying a single node--just in different ways.
Specialized
innovations and niche audiences are what the internet is all about--but
the fact that a user must resort to posting an image on one site, and
duplicate that post for their Facebook gallery, and their Flickr
gallery is a sign that social media is still very much the wild, wild
West. The variation of sites people use to lifestream, and follow
others, shouldn't go away. Specialized sites like DeviantArt, a social
media site for artists, would still have their place--but they would
each exist as a lens through which to view a lifestream.
Far
fetched? Perhaps, but consider the evolution of instant messengers, I
can't remember the last time I had to ask "what messenger do you use?".
For the last couple years I've been completely unaware of what
messengers people are using except (sometimes) at the moment of first
adding them to my buddy list. I chat using iChat or Adium seamlessly
with my colleagues whether their account is registered with AIM, Mac,
or Google--and regardless of what program provides their interface.
Let's
consider what Google is doing. Some users will obviously see Buzz and
think "oh no, another site to update", but I think Google is a good
candidate to bring it all together.
If anything like what I'm
describing were to come to pass, we'd need some way of standardizing
our posts so that each site could display a lifestream no matter how it
was created. And more importantly, pull in the comments to that post,
no matter where they came from. We would need to use highly flexible
nodes of communication that you could customize to different sites and
different uses... hey, are you thinking what I'm thinking? Waves.
Not
only do Waves do everything these lifestream posts would need to do,
but the best part is the API is open for anyone to make their own
custom user interface. As I understand it, there isn't any
functionality in Twitter, Facebook, MySpace, Flickr, or YouTube that
couldn't be accomplished via a custom Wave UI.
Now let's run
through John and Jane's interaction again, this time, everything's
Waves. John posts a comment to this post (which is a Wave on our
site), John sees it in his Facebook news feed. Whether he chooses to
comment on the news feed announcement, or the blog page itself, his
comment will be in the same thread.
Now here's where
things get tricky. Jane sees it on Twitter. She clicks the link and
reads the post. Obviously if she creates her tweet on the blog page
itself it will show up in the conversation thread (we've already got
that working!) But what if she goes back to twitter, clicks on the
tweet to an @carousel30 reply? Well, remember, in this hypothetical
situation Twitter itself is a custom Wave reader, and the Tweet is just
a tweet-like representation of the Wave. So anything that she says by
clicking that post will show up under it as a comment, whether you view
it on Facebook, Buzz, or the blog page itself!
Is this the
future? Will Google guide social media out of the Wild West and into a
standardized way of sharing our work, our lives and our creativity?
Well, one thing's for sure, it won't work exactly like I've described,
but something's got to change and I can't wait to see what's next.
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