Tired of researching travel site after travel site trying to find the best deal just to be given the run-around? Wouldn’t it be better to have the promotion come from the source itself (directly onto your computer screen)? Enter everybody’s favorite social networking sites: Facebook and Twitter.
The travel industry is going social and that’s something to get excited about. Hotels and airlines have taken to the social media highway and are bringing customers into the once notoriously hard to reach personal side (have you ever tried to deal with airline customer service?!) of the world of travel. The travel industry now has presences on popular social media sites, and are carrying on dialogues with the everyday person easier than every before! So, what are the benefits?
About a year ago, I wrote an article with guidelines on writing a website design and development Request for Proposal (RFP), which received a great response. Now I think it’s high time to do the same thing for those wishing to engage an agency for Social Media Marketing and other Online Marketing and Advertising consultation and implementation.
Below are my suggestions of how to prepare an RFP for social media projects, retainers and campaigns. I also suggest doing research online and viewing other Request for Proposals to see what works best for your organization. Keep in mind that whatever format you choose will determine not only how long the responses are, but also what type of focus you are looking for from the respondents. Each section of the RFP is outlined below, along with some explanation and suggested questions. Have fun!
To take a detailed walk through everything I heard at DCWeek that I found interesting would not only be impossible, it would no longer be a blog, but a novel! Instead, I am going to bullet point certain facts and why I found them interesting in hopes that you too will, well, find them interesting!
If posed the question, “What is the hardest profession to convince of the importance of social media?” I would most likely, instinctively, reply “journalists.” But then I would stop and take a moment and rephrase my response: “Well, journalists are painfully aware of the importance of social media because their profession is forever and unavoidably changing because of it. But also that they are the hardest profession to teach best practices in social media.” My first session of Digital Capital Week addressed this very issue.
When Conan O’Brien comes back to television in the fall, I’m going to be really disappointed for two reasons: I’ll have to get cable again and he’ll no longer do “In the Year 2000” skits. If you’re not familiar, the popular skit featured O’Brien and guests making silly predictions about what could occur at the change of the century.
I loved this sketch because no one knew what would happen when the clock struck midnight on January 1st, 2000. People wondered, “Would computers still work?” or “Would the world end?” O’Brien and crew mimicked these predictions and the people who had the audacity to make them.
When was the last time your organization thought about its crisis communications policy? Probably not since your last crisis, right? If you've ever experienced a crisis, you know that waiting for a one to occur is way too late to start planning how you’ll handle it.
Now, with the wide reach of social media, one wrong turn and your organization or brand could be facing a public relations nightmare. Here are a few reasons why:
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